Mining and energy is the kind of industry that is never declining, even, it is continuously showing improvement in line with the increase of demand and consumption of energy all over the world. Hi-tech post mining process, sites in remote areas, and type of multi-national company are a particular challenge for provider of ICT (Information & Communication Technology) service like Telkom. The challenge is also shown in construction industry although not as demanding as that of the industry in mining and energy.
Key sections in mining industry and their supporting facilities are divided into 4:
1.Field operation, usually located at remote areas that not frequently supported by sufficient facilities and infrastructure.
2.Plant operation, a place for processing materials from mining until ready for consumption or for processing half-done materials to be re-processed.
3.Business & Office Operation, a supporting facility for the smoothness of internal and external business process.
4.Housing complex, provided for work comfort of the workers.
All sections in this kind of industry do need ICT support without considering whether they are located in center of a city or in deep forest or even in a rig that does not have any supporting facility and infrastructure.
TELKOM Solution provides customized ICT solution based on the customers need in all sites with the same quality and reliability level. For the field operation Telkom is ready with a solution such as broadband radio access, satellite access, and also mobile/ fixed wireless access. For the plant operation TELKOM is ready with remote sensing andautomatic alert system based on SMS, and so on.
For the business & office operation Telkom has a lot of experience in the field of high speed connectivity using VPN IP or TDM based, global link connection, disaster recovery system to keep business continuity, application of paperless office and office automation, and so on.
For the housing complex Telkom provides complete and credible solutions covering packages of managed phone services, TELKOM Vision, Speedy and even smart home if required. All of these solutions are made in a TELKOM Solution bundling package providing maximum benefit to customers.
Telkom has then the most complete solutions, supported by the broadest coverage service, credible partnership, consultative selling, customized infocomm design, personalized treatment, after sales service with high commitment and competitive price and service level.