Given that an organization is none other than the people within it our morals and ethics are the foundation for the application of GCG in our Company. Learning from our previous management of governance, our application of GCG is an integral part of our approach to excellence in our performance: being profitable, obeying the law, being ethical and instilling an awareness among our employees of our social responsibility to the public as we strive to be a good citizen to ensure that Telkom will continue to grow and be loved by our customers.

Code of Conduct: The Telkom Way
We have always aimed to build integrated corporate systems and cultures as a comprehensive approach to the management of our business that will enable us to achieve the objectives of being profitable, obeying the law, and being ethical, as well as fostering an
awareness within the company and our employees of our corporate responsibilities towards society as part of being a good citizen. Moreover, we build these systems and cultures in order to realize our aspirations that Telkom will continue to advance, be valued by our customers, be competitive in our industry and be a role model for other companies. Like the two sides of a coin, our system and culture are inseparable: our corporate culture becomes established because we have systems and operate them consistently, and conversely, the systems we design are meaningless without the moral values that underpin our employees’ behavior in their work.

The tradition of building systems and cultures is apparent in each era of Telkom’s leadership. Our corporate culture has continued to evolve in response to the demands of a changing business environment. In 2009, we began the transformation to a new corporate culture known as “The Telkom Way”.

Corporate Values
Our corporate culture, The Telkom Way, has five corporate values: Commitment to the Long Term, Customer First, Caring Meritocracy, Co-creation of Win-Win Partnerships and Collaborative Innovation. These are referred to as 5C.